“We are trying to meet customer needs, because if we look at the profile of 5G customers, their data usage is greater,” he said.
Telkomsel views these 5G customers as high value customers, because they have quite a large contribution and their data usage is also high.
For your information, the ARPU or average income per Telkomsel user with 5G services is around 1.5 times higher than the ARPU of ordinary customers.
Looking at it as a whole, the average ARPU for 5G customers is around IDR 120,000 with usage that is 2 times more than 4G data.
Customers who are hungry for 5G data are also considered to have a positive impact on Telkomsel. Apart from that, Telkomsel is also trying to roll out internet services that are four times faster than 4G via 5G.