The eSIM is a virtual card that is integrated into your smartphone and activates a cellular plan or package. With this you can have the advantage of having two lines, the virtual and the physical, and with the eSIM you do not generate electronic waste.
How do I install an eSIM?
- Go to the page of the company with which you want to obtain it.
- Select and confirm the package you want to contract.
- Enter the IMEI of your phone.
- You will receive a guide with the steps to follow via email.
- Follow the steps provided to scan the QR code.
- Scan the QR code and enjoy the service.
Some companies activate this service only through their branches.
Some recommendations before getting your eSIM
- Review the contract: Confirm if the supplier has an adhesion contract with the Federal Consumer Protection Agency (Profeco), you can verify it on its official website.
- Informate: Check the total cost, features, restrictions and everything necessary about the service you will acquire, you can also check all the existing virtual mobile operators on their website and choose the best option for you.
- Know your rightss: Profeco recommends that you consult the “Charter of Minimum Rights of Users of Telecommunications Services” and you can do this through its website.
If once you have contracted the service you have any complaint or disagreement, you can present it through Concilianet, where they can help you follow up and solve your problem.
Now that you know all this information, you can acquire your eSIM service for your cellular device in a more informed way.
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