Online shopping is becoming more popular every day, so the Federal Consumer Protection Agency (Profeco) analyzed some businesses to see if they comply with delivery times, shipping quality, tracking information and product descriptions.
These are the worst and best places to shop online, according to Profeco
Amazon
It meets delivery times, has a good product description and package tracking, as well as quality at the time of delivery.
The Iron Palace
At the time of purchase they do not provide you with an estimated delivery date, the day after the purchase they canceled the order and returned the payment 5 days later.
Liverpool
It has a good description of the product, from shipping to delivery there was tracking information and it arrived in good condition.
Free market
The product has all the information on the site and the shipment was carried out correctly, only that the item did not match the one shown online, however attention was provided when making the claim.
Sanborns
They did not meet the delivery time and the product arrived damaged. At the time of making the complaint they requested a photo of the box, but the package arrived in a bag and they did not offer a solution nor could the return be made.
Shein
Shipping tracking is very precise and is notified, you just have to take into account that your order can be divided into more than one package and on this occasion the materials of the products are not entirely satisfactory.
Soriana
From the product description to the arrival of the package, everything was done correctly.
Ago
The delivery time was met, when the product arrived it had dents and the materials are not completely satisfactory, also the manuals are not in Spanish.
Walmart
They canceled the order because they displayed products in their virtual store that they no longer had in inventory.
These are just some digital businesses and the result of Profeco after analyzing them, if you try one of these or another and have a problem with your package or delivery, don’t worry, you have one year to file your complaint with Profeco.
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