In addition to his pensionlos older adults who retire through IMSS o EATSTE They continue to receive an important benefit: free medical care, including necessary medications. However, Sometimes, these are not delivered in their entirety.
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To address this problem, the IMSS and ISSSTE have implemented a mechanism so that pensioners and workers can report the lack of medications. Through the social networks of the Government of Mexico, it was reported that, If you go to a medical unit of the IMSS, ISSSTE or IMSS-Bienestar and do not receive all your medications, you can make an online report by entering recetacompleta.gob.mx
Report requirements:
- CURP
- Folio and date of the medical prescription
- Contact phone
- Information from your federal entity, municipality and health center
Steps to make the report:
- Enter the platform and select the missing medication, the quantity and its route of administration.
- The system will generate a report directed to the corresponding health institution.
- A representative will contact you to coordinate the delivery of the medication.
This new tool seeks to guarantee that beneficiaries receive the complete medical care to which they are entitled.
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