The balance of Buen Fin 2024 begins to be revealed, but not only regarding offers and promotions, but also about the complaints and bad practices that stores carried out to emulate promotions.
On the third day of El Buen Fin, the holder of the Attorney’s Office Consumer Federal (Profeco), Ivan Escalantevisited a store Walmart due to the “large number of complaints” against said self-service chain.
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Through social networks, Escalante said that they visited the store “due to the large number of complaints from several consumers on social networks, we came to Walmart.”.
He explained that, although, “Formally this establishment did not join the El Buen Fin campaign but it does have its own campaign (Fin Irresistible) this weekend even a little to compete against the other campaign, however, it does not exempt them from complying with what they set out to do. “compromise”.
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He said that One of the cases that was presented was the one in which a more expensive price was set to give a supposed discount, so they asked to correct this situation..
In the video posted on social networks, Escalante explained: “We came to make some suggestions to the officials, store employees, those in charge, managers, we saw the particular case of a motorcycle that, in fact, had simulated a more expensive price and was marking a discount that in reality was not”.
Escalante asked to compare prices on the Profeco website, specifically in the section Who is who in the prices?
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OA