Are you Free customers? So it is quite possible that part of your personal data has been stolen. The French telephone operator admitted to having been “the victim of a cyberattack targeting a management tool” resulting in “unauthorized access to part of the personal data associated with the accounts of certain subscribers”.
The second French telephone operator, however, is reassuring, ensuring that no password, no bank card or no email, SMS or voice messages were stolen during this attack. The quality of service has not been degraded either, assures Free, which filed a complaint. “We invite you to be extremely vigilant regarding the risk of fraudulent emails, SMS or calls. Please note that our advisors will never ask you for your passwords orally,” the operator reminded its subscribers in a message sent during the night from Friday to Saturday.
The National Commission for Information Technology and Liberties (Cnil) and the National Information Systems Security Agency (Anssi) have been notified, as provided for by law. “All necessary measures were taken immediately to put an end to this attack and strengthen the protection of our information systems.”
SFR had already toasted
On September 19, another operator, SFR, was the subject of a leak of its customers’ data, including bank details, following what it described as “a security incident involving a management tool orders from its customers.
