Welfare Pension: what to do if I have not received the payment for the July-August two-month period

Payment for the July-August two-month period began on July 4 and ended on July 17. PHOTO: VICTORIA VALTIERRA/CUARTOSCURO.COM

The beneficiaries of the Well-being Pension program have been receiving their payment corresponding to the July-August bimonthly period during the first days of the month, according to the first letter of their first surname, however, we tell you what you should do if you do not you have received the deposit.

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The Welfare Secretariat announced that the payments began on July 4 and would end on Monday the 17th of the same month. This would only apply to those people who already have their bank card, because for those who still receive the payment in cash, the calendar is different, with a period from July 4 to 31 to collect their money.

In addition to this, you will have to pick up your new plastic due to the banking that is carried out of all the Well-being programs, so the process could take longer than usual.

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During Monday, July 17, the deposit of the last beneficiaries was made, those whose first surnames begin with the letter V, W, X, Y, Z, so everyone must already have the 4,800 pesos corresponding to the fourth bimester of 2023.

It is necessary that you know the steps to follow in case you have not received your payment. (photo: @Paulina4T/Twitter)

In the event that the corresponding deposit has not been reflected on your card, you will have to go in person to one of the offices of the Secretary of Well-being, or call 800 639 42 64, the agency’s hotline.

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It is important to mention that you must have the new Banco del Bienestar card in order to receive the bimonthly payment. If this is not the case, you will have to consult the module where you can make your plastic change.

If you still collect through the cash payment operation, you have until July 31 to go to collect at one of the branches. Right there you will receive your new card to receive future deposits, so you will have to go with the following documents:

Current official identification: voter credential, passport, primer, professional license, INAPAM credential or identity card. Legible birth certificate Unique Population Registry Code (CURP), recently printed Proof of address, not older than six months Contact telephone number

In order to locate your module you will have to enter the official page of the Secretary of Well-being and place your CURP.

People who still receive the cash payment have until July 31 to make the payment. (photo: @apoyosbienestar/Twitter)

In the event that the cashier swallowed your card while you were trying to make the payment, you will have to request the immediate replacement of the plastic, which will be done in the two-month period after the procedure has been carried out.

In order to recover your card you must follow the following steps:

You will have to report the situation to the number 800 900 2000. You must have the CURP or INE on hand because some personal data of the beneficiary will be requested so that the card can be blocked. After this, you will be given a folio that must be kept for subsequent processing. or the beneficiary will have to go to the module indicated where he will have to continue with the process. There you will be given a check so that you can pick up your new card when it is ready. When the new card is ready, the Banco del Bienestar will be able to contact the beneficiary in order to inform them of a series of steps that they must follow to be able to pick up the plastic at any branch or module of the Banco del Bienestar.

If it is not delivered within two months after the replacement request, the beneficiary will have to contact the hotline to report the situation.

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