After the controversial event in which BBVA chose to give away coffee in the face of human error and confusion when depositing money in around 200 accounts, businessman Ricardo Salinas Pliego, He said that he will give away air time “and for not making mistakes”.
The founder of Grupo Salinas, through his Twitter account, announced the reasons why he would make the gesture. “A few days ago, a bank invited them for a coffee, I’m not going to give them coffee, I’ll give them air time, and not because we were wrong… because I felt like it and I woke up feeling good”, expressed the also owner of Elektra, citing a tweet from the BAZ app, a platform used to pay for services and airtime recharges. Likewise, he said that “when you work you can give yourself certain luxuries, like inviting friends over.”
#Good morninga few days ago a bank invited them for a coffee, I’m not going to give them coffee, I’ll give them air time, and not because we were wrong… because I felt like it and I woke up in a good mood.
You already know that when you work you can give yourself certain luxuries, like inviting friends ����. https://t.co/uUq6v6ApDp
– Ricardo Salinas Pliego (@RicardoBSalinas)
May 18, 2022
BBVA deposited free money “by human error”
On May 9, the banking institution said that some purchases with debit cards were not charged to the respective accounts, so “Those amounts, due to human error, were released, so they are reflected in the accounts themselves as available balances.”
Given this, customers who used the available money will have to pay it.
BBVA seeks to correct error by giving away coffee
Meanwhile, on May 13, the bank announced that it will make “free support” available to the client. “If you don’t need it, Let us at least buy you a coffee.
“In the following days you will receive communication from us to be able to make use of the support or have a coffee,” the bank reported.
BBVA will give 3 months to pay money
Some 200,000 BBVA accounts would have a negative balance after the bank began collecting balances that mistakenly appeared in favor of customers on May 9.
According to information from BBVA, the average negative balance is 700 pesos, which will give customers up to 3 months to catch up on that balancewithout penalty or delay, in case they have used the money.