After the last December holidays, the COVID-19 diagnostic tests of the University of Guadalajara (UdeG), and calls to the call center for orientation about the virus and to schedule a virus detection test, skyrocketed.
According to Jesús Mora, doctor in charge of the call center and the sample-taking module of the University Center for Social Sciences and Humanities (CUCS) of UdeG, While at the beginning of December between 50 and 80 calls were received a day, after the Christmas and New Year celebrations the line has reached up to 300 calls every 24 hours.
In the case of testing, he said, because demand hadn’t been that high, 360 tests had been applied daily since December: 180 PCR and 180 Antigenshowever, he explained, As of next January 10, all the test application venues will be opened, which are around 15 modules distributed in the Metropolitan Area of Guadalajara and the interior of the State, in order to reach up to 1,250 daily tests.
“Right now we are scheduling for the next day (apply the test) or two days depending on the type of test they need. Antigen results are given in 15 minutes, they wait in the module in which the result is delivered to them, and in the PCR test from 24 to 48 hours“, the doctor pointed out.
After a tour of the CUCS test application module, this media reported that in just half an hour, from 09:30 to 10:00 hours, 50 cars entered to take the test, although, because You can already enter by walking, at least seven people also entered this modality.
What COVID-19 screening tests are applied?
The doctor Jesús Mora explained that PCR and Antigen tests are applied in the detection modules of the UdeG according to the date of contact with a positive case and the patient’s symptoms.
“The date of contact is very important because it tells us about the incubation time of the virus, which is three to five days, If the patient has already three to five days with symptoms, this tells us of a high viral load and that the antigen test is reliable for these high viral loads, on the other hand, if you have a contact for three to five days, but do not have symptoms, it may be that you have a low viral load, and that there the most appropriate is a CRP so that the diagnosis is more reliable, “he explained.
If the person has not had symptoms or contact with a positive, the application of the test is discarded, but nevertheless, If you have not had positive contact, but you have symptoms, you will be scheduled for the application of Antigens or PCR according to the dates on which they were presentedMora Mora added.
“If a person has symptoms, it is necessary to call immediately to have the test done as soon as possible, if you have a contact with a positive case you have to wait at least three days to make the call to make the agenda, since we have that window period, because if they do a test before it is very likely that it will come out negative and that it will not work, “said the doctor.
How can I make an appointment for a test application?
People interested in applying a virus detection test can contact the UdeG call center line at the number 3335403001, according to the temporalities of the symptoms and contacts mentioned by the doctor Jesús Mora.
During the call, the medical staff will analyze the case of each person to determine if the person is a candidate or not to be tested., as well as the type of test that will be applied. After that and after registering your data, the staff will assign you the day and time you must go, which module and what will be the folio that you must present when entering.