Marta Lucía Ramírez, Vice President and Foreign Minister of Colombia (Colprensa – Camila Díaz)
One of the exemplary procedures of the Colombian government, the issuance of passports, has undergone drastic changes that led to complaints from citizens for reasons ranging from the delay in delivering the document to the implementation of the “bill and ID” to request an appointment.
The previous reasons, along with the lines to manage the document in the headquarters arranged in the national territory, were the weighty reason for a debate of political control to the current chancellor and vice president Marta Lucia Ramírez by Senator Antonio Sanguino of the Alianza party Green.
The senator reported that he filed a proposal in the Second Commission to advance said debate in which he asks the senior official for specific explanations for what he considers to be an improvisation in the issuance of passports.
Sanguino will request responses on the so-called pilot plan implemented by the Foreign Ministry at the end of November, which sought to “decongest” the high demand for requests for the issuance of the document.
According to the congressman, this change in one of the government’s exemplary procedures led to the large crowds seen at the Chancellery headquarters on 53rd Street, in Bogotá: “The most incredible thing is that one of the simplest and fastest processes in the country has become a headache for Colombians, which can lead them to wait up to 3 months. This is unheard of“Said the senator in a statement released through his website.
In addition, the congressman will inquire into the motivations behind the change that was traumatic for citizens; Specifically, it seeks to find out who the contract was assigned to to implement the controversial “bill and card” that causes so many headaches for citizens.
“We want to know in the political control debate who is the contractor, what is the type of contract and what have been the breaches to date and what actions has the Foreign Ministry taken to resolve this dramatic problem that today has collapsed the offices of issuance of the Passport”, Expressed Sanguino.
The debate on political control to the Chancellor and Vice President Marta Lucía Ramírez will be scheduled before the end of the legislature, this next December 20. In addition to Ramírez, the comptroller general Carlos Felipe Córdoba and the attorney Margarita Cabello were summoned.
The controversial “bill and card” that has the chancellor in trouble
They report long lines to fill out the passport at the headquarters on 53rd Street.
On November 29, the Foreign Ministry announced that it would implement a care plan at the headquarters on 53rd Street, in Bogotá, which would decongest the issuance of passports. To do this, attention would be provided to users taking into account the last digit of their identity document, so many came to take advantage of the fact that an appointment should not be requested, but this generated a large agglomeration of people in the area of high influx of the town of Chapinero.
Faced with the long lines and complaints from citizens via social networks, the Colombian Foreign Ministry apologized to users and changed the process.
Foreign Minister Marta Lucía Ramírez announced that as of December 3, the issuance of the document will return through digital shifts on the entity’s website. In addition, he apologized for the lines and the mess with the pico y cédula method that had been implemented.
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